Hi Dcjacks, Were you ever able to solve the crashing and freezing issues with your Powerspec G706? Did LandShark's answers work? I too purchased my G706 in the fall of 2020, which has been running great since then, until about ten days ago. Ever since, whenever I boot it up, almost the entire desktop is frozen. None of the app icons on the taskbar are active, the two browsers won't open, the computer crashes from time to time for no reason, even the basic troubleshooting features don't work. I cannot open the Command Prompt, Device Manager, use the Search field next to the Start button, and even CTRL ALT DELETE is inactive. I often have to reboot the desktop multiple times to get even a basic level of operation, but the computer still freezes up within ten minutes if I manage to open one browser, which is usually the Google browser. By the way, how did you create the CPU and GPU system summary above?
He's using a free program called HWInfo which you can find here: https://www.hwinfo.com/download/
Your issue first occurs to me as an impending drive failure. Try this:
There are a few possibilities here. Worst case scenario, if the drive is about to die, it may never complete. You can go back in and use 'chkdsk /x <drive>' to prevent it from running check disk when it'll never complete. You can also access and save data with a USB Type C to NVME enclosure. Another scenario is it may run correctly and solve your problem. If that's the case, we'll see if the issue resurfaces and go from there.
Mike, I managed to access the command prompt from before login as you instructed. Unfortunately, windows could not run CHKDSK with a /r option. I was able to run CHKDSK without the /R and it did find some problems, but could not fix them. Instead it returned the follow message in brief:
The file system is NTFS. Cannot lock current drive. Windows cannot run disk check on this volume because it is Write Protected...
It suggested using CHKDSK /F instead, but that returned the same error message. It did allow me to run SFC /SCANNOW
Mike, I forgot to mention one other thing that may change your mind about what's going on. I'm skeptical that this is a driver issue for one reason, which is, I created a guest user account just for jazz and when it opened, none of the problems I mention above exist. Everything works flawlessly in the guest account, so wouldn't that rule out a device driver or any kind of hardware issue and instead point to a software problem of some sort, or perhaps malware corrupting the main account? Obviously, you are more experienced than I am with such things...
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