Product cosmetic damage - options besides returning

awaz

Order number: 

095-WP-4525953

I bought a Lian Li PC-011 XL dynamic case. When I picked up the case, I noticed that box was crunched on one of the corner. On getting home, I inspected as best as I could (probably not good enough) and decided to proceed with my build. Once I got the build done and put it on my desk, I noticed what the crunched corner affected. One of the bottom corner is slightly bent. It does not affect function, but does affect aesthetics and the fact that I paid the asking retail price for it. I am within my 14 day period to return it, but it would be a pain to dismantle everything and get a replacement.

What can Micro center do to compensate for the damage other than returning it for replacement? Store credit perhaps?

Pictures attached:

TSTDavey

Hello @awaz and thanks for posting on the Microcenter Community Forum. Sorry for the issue with the Lian Li chassis. We will be emailing you for more information. Be on the look out for the email.