How do I go about warranty?

Taariq · January 2021

Hi,
I have an Inland Premium 1Tb SSD(boot drive) which I had for about a few months now. I suspect the ssd is failing as when I boot up my PC I am getting a "proper Boot device" error. Already looked through BIOS and everything so...
I have the receipt from 07/07/2020. So how should RMA this Inland SSD?

Thanks

PowerSpec_MikeW · January 2021

@Taariq

Inland is our in house brand. All you would need to do is to bring the drive in for a replacement if it has failed. Now, the drive is no longer bootable. Is the drive detected in the BIOS at all? Have you tried to reinstall and OS on it to see if it's even showing up at this point?

Taariq · January 2021

TSMikeW said:

@Taariq

Inland is our in house brand. All you would need to do is to bring the drive in for a replacement if it has failed. Now, the drive is no longer bootable. Is the drive detected in the BIOS at all? Have you tried to reinstall and OS on it to see if it's even showing up at this point?

It's not even being detected anymore on my BIOS.

PowerSpec_MikeW · January 2021

@Taariq

You can reseat the card, but if nothing change and the system wasn't moved, that's pretty clear cut. Bring the drive in, we'll replace it under warranty.

How do I go about warranty?

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