Ian said: Greetings. It looks like your order was placed outside of business hours Friday night, was set up for tracking today, FedEx does not ship items on Sundays and is scheduled to arrive on Monday, so you are getting next day shipping. If you would like we can attempt for the order to be pulled/cancelled.
NathanielHill said: Ian said: Greetings. It looks like your order was placed outside of business hours Friday night, was set up for tracking today, FedEx does not ship items on Sundays and is scheduled to arrive on Monday, so you are getting next day shipping. If you would like we can attempt for the order to be pulled/cancelled. yes please try and cancel it
Ian said: NathanielHill said: Ian said: Greetings. It looks like your order was placed outside of business hours Friday night, was set up for tracking today, FedEx does not ship items on Sundays and is scheduled to arrive on Monday, so you are getting next day shipping. If you would like we can attempt for the order to be pulled/cancelled. yes please try and cancel it I just created a ticket to get that order canceled for you. We will do our best to cancel that before it ships. Let us know if you need help with anything else.
TSKyleH said: Hello @NathanielHill, we will do our best to work with our warehouse to prevent this from shipping, however there is a small chance it can still get sent out on Monday, if that does happen you may refuse the package to have it returned to us. Once we confirm we have pulled it, then the refund is usually processed within 3-5 Business Days.
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