Powerspec G460 Wifi antennas loose

RidleytheRed

I've had my system a couple years now, and the problem has been there since day one, but taking the system across state to repair what is probably an easy fix hasn't felt justified. Is there something I can do to tighten the nuts on the antenna screw points? Is this a known issue with the Asrock z370 motherboard?

JS_MC

Hello @RidleytheRed

It's not something I've heard of before, however, you should be able to simply tighten the nut until it is tight. Be cautious as you don't want to overtighten the nut.

Please let us know if you have any other questions or concerns!

RidleytheRed

I did that, but part of the problem is when I screw the antennas back in, they get loose again.

Ian

https://community.microcenter.com/discussion/comment/27697#Comment_27697

Is this happening with both antennas / ports?

RidleytheRed

https://community.microcenter.com/discussion/comment/27713#Comment_27713

It is now, yes.

TSTDavey

@RidleytheRed just chiming in. Have the antennas always been lose for the couple of years you've had the powerspec? Normally the antenna almost tighten like a coaxial cable wire to back of a modem or tv in a way. If they are not tightening then it could be an issue with the antenna and may need new ones. We'd like to look up your order and create a ticket for this. Can you give us the Powerspec G460XXXXXX serial number?

RidleytheRed

https://community.microcenter.com/discussion/comment/27897#Comment_27897

They have been from day one. It feels like they screw backwards from normal like plumbing. G460121760533

TSTDavey

@RidleytheRed I found your order for the Powerspec. You had a 2 year warranty starting from 2018 for the Powerspec, which unfortunately in 2021 it has expired. I'd recommend to bring the Powerspec to the store as the Powerspec is our manufactured brand. The store may be generous and just give you new antennas if that is what the system only needs, no guarantees, but bring it to the store they'll work with you.