Kernel Power 41 / IRQL Less Than or Equal To

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asp1898
asp1898
Name Dropper First Comment
edited February 2021 in General Discussion

For the past few months every time I start certain games, specifically Rust, Hunt Showdown and Rising Storm Vietnam 2 I get a bsod. The bsod says "kernel power or irql less than or equal to". Does anyone know how to fix this issue for easier communication my discord is Beans#9510.

I have a 2070 super, and a 3700x.

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  • JS_MC
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    Hello @asp1898

    Could you please share your full system specifications?

    Typically, this BSOD is caused by a driver fault or a hardware issue. Since this is a fairly broad range of possibilities, I'd like a bit more information. Could you share the rest of the error information? If you right-click on the Start Menu and open Event Viewer from that menu, it should be listed under Event type - Critical. When you select the event it should list more information about what caused the BSOD.

    I'd also recommend ensuring that you have the most up-to-date GPU drivers installed and the latest chipset drivers as well.

  • asp1898
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    I updated my chipset drivers but the same thing still happens, and my gpu drivers are up to date as well. My specs are

    Cpu: AMD Ryzen 7 3700x

    MB: ASUS PRIME X570-PRO

    RAM: 2 8GB DDR4

    GPU: 2070 Super

    Psu: PowerSpec 750 W 80 Plus Gold ATX

    Also, heres the xml view for the event

    Log Name:   System

    Source:    Microsoft-Windows-Kernel-Power

    Date:     2/25/2021 6:06:33 PM

    Event ID:   41

    Task Category: (63)

    Level:     Critical

    Keywords:   (70368744177664),(2)

    User:     SYSTEM

    Computer:   DESKTOP-VA3247M

    Description:

    The system has rebooted without cleanly shutting down first. This error could be caused if the system stopped responding, crashed, or lost power unexpectedly.

    Event Xml:

    <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">

     <System>

      <Provider Name="Microsoft-Windows-Kernel-Power" Guid="{331c3b3a-2005-44c2-ac5e-77220c37d6b4}" />

      <EventID>41</EventID>

      <Version>6</Version>

      <Level>1</Level>

      <Task>63</Task>

      <Opcode>0</Opcode>

      <Keywords>0x8000400000000002</Keywords>

      <TimeCreated SystemTime="2021-02-26T00:06:33.919684700Z" />

      <EventRecordID>48987</EventRecordID>

      <Correlation />

      <Execution ProcessID="4" ThreadID="8" />

      <Channel>System</Channel>

      <Computer>DESKTOP-VA3247M</Computer>

      <Security UserID="S-1-5-18" />

     </System>

     <EventData>

      <Data Name="BugcheckCode">10</Data>

      <Data Name="BugcheckParameter1">0xfffff8024cf321b8</Data>

      <Data Name="BugcheckParameter2">0xc</Data>

      <Data Name="BugcheckParameter3">0x8</Data>

      <Data Name="BugcheckParameter4">0xfffff8024cf321b8</Data>

      <Data Name="SleepInProgress">0</Data>

      <Data Name="PowerButtonTimestamp">0</Data>

      <Data Name="BootAppStatus">0</Data>

      <Data Name="Checkpoint">0</Data>

      <Data Name="ConnectedStandbyInProgress">false</Data>

      <Data Name="SystemSleepTransitionsToOn">0</Data>

      <Data Name="CsEntryScenarioInstanceId">0</Data>

      <Data Name="BugcheckInfoFromEFI">false</Data>

      <Data Name="CheckpointStatus">0</Data>

     </EventData>

    </Event>

  • TSTDavey
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    @asp1898 just chiming in. Try going into device manager and uninstalling your 2070; and check the delete drivers box as well. You'll end up rebooting the system and you'll need to reinstall the 2070 super divers.

    Once the drivers are installed, launch one of your games and see if you get the blue screen again.

    If you do, the next step is to update your bios. There is a recent February bios update for the x570 (see link below).

    Let us know the results.


    Links:

    Bios https://www.asus.com/us/Motherboards-Components/Motherboards/All-series/PRIME-X570-PRO/HelpDesk_Download/

    How to update Bios guide https://edgeup.asus.com/2020/guide-update-your-asus-motherboards-bios-for-amd-ryzen-5000-series-processors/

    How to update Bios video https://www.youtube.com/watch?v=t36ttKl3kM4

  • Ian
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    You're welcome, please let us know if you have any other questions!

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