Talking with live chat earlier last week, my order # 12161820 was successfully canceled. I haven't received a refund and was told it can take up to 3 business days. Can you help with processing the refund.
Greetings, typically refunds will take 3-5 days since this order was RMAed while shipping, it looks like this was set up on Tuesday. Please let us know if you do not see anything by the end of next week.
I still haven't seen a refund for my order # 12161820. Can you help take a look at this?
I spoke with the supervisors of our online ordering department and are working to get that refund to you as soon as possible! I apologize for the inconvenience.
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