Haven't recieved Refund for cancelled order

My order # 12204471 was cancelled after placing it and the charge is still showing up pending in my bank. When will my money be returned to me? It's been 3 days

Comments

  • Hello @JJJ1_3

    I see that this was canceled on the 25th as you mentioned. Typically, it would take 3-5 business days for the financial institutions to complete processing this transaction. If you still haven't received an update after 3-5 business days, please let us know. I'd be happy to further investigate this on your behalf!

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