Email says item was canceled; order history says otherwise?

EKLipham

EDIT: Never mind, please disregard my question. I was able to pick up my ipad at the store thanks to the amazing employees there :)

I'm not exactly sure if this is the correct place for this, but I am needing some clarification about something. So a couple days ago I had reserved an ipad that was open box and today I had gotten an email explaining my reservation had been canceled. I understand that Microcenter has the three day hold period, but when I look at my order history it still shows up as "complete" despite the email.

I was actually really hoping to pick it up today, and was wondering if I still could since its still technically "ready." I looked on the website for the specific ipad and it isn't showing up at all, so I'm wondering: was it really canceled? And if so, could I possibly re-reserve it?

JS_MC

Hello @EKLipham

Sorry to hear there was some confusion but I'm glad to hear that everything was sorted for you!

Please do let us know if there is ever anything else that we may assist with!

Thanks!