Hello @Mrvictor and thanks for posting on the Microcenter Community Forum. Just a few questions and things to try. Are you launching COD via the Blizzard desktop app? If so try resetting the app under game settings for COD in the app. Another alternative to look at is your power options. Make sure your power options are set to "High Performance". Last computer option to look at is updating your ASrock boards bios via USB (see link below for the bios). If you do that make sure the power options are still set to High Performance, then test out the game at that point.
Let us know the results.
We'll look more into the COD Warzone update pc issue. So far nothing has been announced from Activision. But if the PC crashing began immediately after the COD update, could be an issue or bug in the COD update and not the computer.
Keep us in the loop.
TSTDavey, I am launching the game via the Blizzard app. I did the resetting to default settings in the Blizzard app, changed all the power settings back to high performance, ran the game and so far it worked. Could all of this have been a simple solution just by resetting the game in the app? Crossing my fingers it keeps up.
I have not updated my BIOS since I purchased the motherboard, but I think I will eventually.
It's possible that some of the settings may have been causing the issue. Hopefully, this solves the issue for you!
One other step that has helped me in the past is to scan and repair.
Corrupted and damaged game files can cause a wide variety of problems and errors. Use the repair tool to fix these issues.
Open the Blizzard Battle.net desktop app.
Click the icon of the game you are trying to repair.
Click the options wheel below the title of the game and select Scan and Repair.
Click Begin Scan.
Wait for the repair to finish.
I hope this is already fixed for you, but do let us know if you have any other questions or concerns!
@Mrvictor just chiming in. @LandShark has a point it could have been some game file corruption that conflicted with the COD update. Its hard for anyone to tell even PC Tech Support Technicians. If your system is no longer crashing on COD don't worry about the BIOS.
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