I just got an Ender 3 V2 on 2/20/21 in the Overland Park store. It is defective, and seems to require a new motherboard.
Unit will work fine for a short time - but then fails, and continues to fail. I live 3 hours away from store. Is only option to walk it back in? It sounds like I need a new motherboard - does MC have motherboards that could be sent to repair the unit?
Hello @tundrwd
If you're interested in returning or exchanging the Creatlity Ender 3, it would require bringing the disassembled item back to the store. If you're looking to have a replacement part, I'd recommend reaching out to Creality directly about this.
https://www.creality.com/service-request
https://www.creality3dofficial.com/pages/contact-us
I apologize, but we don't have the motherboards available to send out.
I hope this info helps, please let me know if you have additional questions!
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