When on hold for Microcenter help,Why do they offer help by text and email??
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Hello @hollis3636 and thanks for posting on the Microcenter Community Forum. For chat, you can go to Microcenter.com and scroll down to the bottom. You'll see a Chat icon to start a chat session.
For texting you could have texted the number you dialed for Microcenter or text 614-850-3670.
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