I have tried to grab the Bluetooth drivers from the site and download but nothing is within the setup files. Can anyone assist? My Bluetooth is not showing in the device manager and need to reinstall. Thanks!
Please download and install the drivers from: https://www.asrock.com/mb/spec/product.us.asp?Model=802.11ac%20Dual%20Band%20WiFi%20Adapter#osW1064
The Bluetooth is part of the wi-fi card.
Thanks! I will give it a try shortly and let you know. Appreciate the quick response.
Hi, still not working. Installed drivers you stated and no Bluetooth in the device manager or anything. Any other suggestions? Thank you.
@MLR just chiming in. Still no bluetooth after installing drivers huh, hmm, that weird. When was the Powerspec purchased? Can you give us the MC receipt reference number so we can look up the order. There may be an issue with the wifi card which includes bluetooth v4.2.
Does the wifi adapter show up in device manager under Network Adapters? Please check to verify.
Hi, It was purchased on December 15, 2020. 055-WP-936-7709. Image attached. Thank you,
@MLR we're going to create a ticket for this. We are going to email you and finish troubleshooting via email. You may have to bring this in, but we can try something else first.
Ok, thanks. I appreciate any assistance.