I had bought this headset around a week ago and it's been nothing but issues and the support team won't even answer/contact me for anything I've asked. I have the metal rattling around in my headset, everytime I turn on my PC the wireless transmitter doesn't want to connect to my headset, there is static every 5 min randomly from the headset, and my friends had told me that my mic randomly lags and cut out randomly. Is there any way I can replace or return them?
Greetings. If the item is defective/not working, please bring it in and we can assist you.
Alright, I'll bring it in the next time I can.
Yes, please bring it back in within 30 days of purchase and we can assist you.
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