missing order history

bradwist

My account page shows no order history. Adding them manually returns 'The transaction is already associated with your account'...

Ian

Greetings. When was the order / transaction made?

bradwist

https://community.microcenter.com/discussion/comment/32432#Comment_32432

they were around april-may and september 2019

Ian

https://community.microcenter.com/discussion/comment/32485#Comment_32485

Did you use a different email for these transactions? Unfortunately we do not have a way to modify your order history. They can be added manually:

 click on My Account, sign in if needed, then at https://account.microcenter.com/members/account.aspx, click on "Add an Order"

Kokorone

This isn’t just you. Confirmed with several other people today that their microcenter order history is gone from their online account. I’m experiencing the same problem. 

Ian

https://community.microcenter.com/discussion/comment/33523#Comment_33523

Greetings, you are missing all orders from your account?

Crissy617

I am missing my entire order history as well. I was on my account about 3-4 weeks ago in August and It was all there. Now its all gone. WTF is up with that?

Ian

https://community.microcenter.com/discussion/comment/36006#Comment_36006

Greetings, you are logged in to this page and cannot see any orders? https://account.microcenter.com/members/account.aspx

tkrfxr

Where can I find my order history?

this issue appears to be unresolved...

I'd rather not start a new thread....

-tf

NRay7882

Same, I logged into my account at after 1045pm ET and my entire account history is missing. Tried from my phone web browser as well, same results. I'll check again tomorrow but I had purchases within the last year and further that should definitely be there.

Ian

https://community.microcenter.com/discussion/comment/45417#Comment_45417

https://community.microcenter.com/discussion/comment/45425#Comment_45425

You can go to https://account.microcenter.com/account/orders to view orders on your account when logged in. Please note, this would only show orders after your Insider account was created through our website.

NRay7882

https://community.microcenter.com/discussion/comment/45494#Comment_45494

Thanks Ian, I can confirm all of my purchases going back to 2011 are showing in the history again. I like the new layout as well, makes it much easier to see the contents of each order now.

Ian

https://community.microcenter.com/discussion/comment/45739#Comment_45739

Great to hear! I will pass this feedback over to our web team as well!