LG Monitor has sprouted bad pixels.

PQM
PQM
edited June 2021 in General Discussion

Happened earlier this week. Monitor has not been moved or hit. Purchased 2/5/21

I try to send a picture but your attachment capability is seriously flawed in the page. I won't accept a jpg and you can't stop it from prompting.

Comments

  • Hello @PQM

    I was able to locate the purchase using your email address. I see you bought the LG monitor in February, however I do not see any Micro Center replacement plan purchased with this. Unfortunately, the monitor is outside the return period and we cannot extend it beyond 60 days for this.

    If the monitor is starting to show bad pixels all of the sudden then that should be something that is covered under the manufacturer's warranty. Especially if there is no sign of physical damage to it. Here is the contact information we have for LG:

    (800) 243-0000 - 7AM-Midnight CST

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