Level of broken required for warranty repair?

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Hello I recently bought a powerspec g467 and one of the fans on the AIO is already getting a little bit wobbly but still works well enough currently. Would I be able to get it replaced under warranty now or would I need to wait for it to more directly impact temps.


Also in a related note, what customer installations void the warranty. Would putting a m.2 SSD in the second slot, or adding extra fans void the warranty?

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  • PowerSpec_MichaelB
    PowerSpec_MichaelB ✭✭✭✭✭
    First Answer 5 Insightfuls First Comment 5 Awesomes
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    Welcome to the forum @NJGraddy . To answer the first question, it would depend on whether the component's wobbling will make it prone to future failure or is currently impacting the system in a negative manner. If the fan isn't hitting its rated speeds in the BIOS or any fan sensor monitoring software (HWInfo64, AIDA64, etc) then I would say that is cause for getting it replaced as we can only guarantee the performance and reliability of the system if the hardware is operating as it was originally designed.


    To answer your second question, this one is rather simple. You will not void your warranty installing any components as long as you do not damage your system or original components in the process. If you want to install a new SSD, you can do so. If you want to remove the GPU's installed cooler and slap a water block on it, you are completely within your rights to do so without voiding the warranty. Even if you wanted to swap the entire chassis out, you won't void the warranty. That said, for any of these modifications, you need to make sure you keep the original components in the event you have to make a warranty claim. This means if you replace the GPU block with a water block and the card fails from normal use (as in, not from a water leak or damage caused by overclocking as some easy examples), then you need to have the original cooler to reinstall in order to bring it in for a warranty claim. The same is true with the chassis, as inconvenient as that may be.


    It is also important to note that if the system were to fail as a result of overheating due to a change in the cooling solution or chassis, that could void the warranty, so be mindful of swapping those types of components without doing some research.


    If you have any other questions, feel free to ask. Hopefully you're enjoying that G467!

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