Hello! Please try a clean install of your video card drivers, here is a step by step guide on how to do this: https://community.microcenter.com/kb/articles/133-how-to-clean-install-video-card-drivers-in-windows-10
Hello @SpeedGlas. Since you have had the update on Warzone, are you able to revert to the older version prior to this issue you've been having? Do you get this issue only on Warzone or other games as well?
Have you tried a repair on the game itself? https://us.battle.net/support/en/article/7655#:~:text=Click%20the%20icon%20of%20the,for%20the%20repair%20to%20finish.
Do any other games /programs that you try have this issue or a similar issue?
Hello @SpeedGlas
Could you try uninstalling both CoD and Battle.net or which ever client you are using to install and play CoD? After you do both, double check your folders to make sure all the data for CoD is gone, we want it missing for when you reinstall your client and then redownload CoD.
Hey @TSPhillipT
I uninstalled and completely wiped all folders with blizzard and CoD data. After the new reinstall I am still having the same problem. Blizzard desktop app will open, I'll check for updates, run repair, I'll receive a notification that the game is now ready to play. Will load half way and completely shut down and restart the pc.
Do you have purchases of older but recent Call of Duty games, ideally through Blizzard's Battle.Net? I am trying to figure out where this issue lies and if this is just a game engine issue with Call of Duty or an issue with the launcher that manages the files for that game.
@SpeedGlas
Lets try this. Press "Windows + R" and type: sysdm.cpl
Go to the Advanced Tab - Startup and Recovery - Settings - Uncheck Automatically Restart.
Play the game again. Lets see what happens, if it still reboots or if it just freezes. This will tell us more about what's going on.
Tells you it isn't a crash. The fact that it reboots rather than staying off, tells you it's not your CPU temp. This sounds like a power issue, an intermittent power loss. I would work backwards from the wall. Test another outlet in the house. Replace the power cable. Replace the PSU. If the issue persists, the last step is PWM on the motherboard.
I would swap in another power supply to test with. The board would be the same unfortunately. It's time to swap those components out as they're the most likely. It's possible another component is causing an electrical issue that results in the restart, but you'd expect that to trigger a shutdown instead. These two components are your most likely suspects.
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