When a customer reaches the Contact Us page on Amazon.com, he first indicate what he needs assistance with. The customer is then directed to a tab that allows him to select his exact issue and provide any details about it. The customer can then select the option for contact by phone; however, he may be directed to a screen that requests the customer enter a phone number for a return call from Amazon.com
Greetings,
To contact Amazon, their support options would be found on their customer service website once you log in to your account: https://www.amazon.com/gp/aw/contact-us
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