Hello @zenleo and thanks for posting on the Microcenter Community Forum. We're assuming you have a ASUS ROG Crosshair VIII Dark Hero mobo, is that correct?
Do you already have an existing Raid Array configured and are trying to create a new one?
Is so, you'll have to delete the existing array before setting up a new one.
Are your drives SATA connecting SSD's? If so you'll need to change your SATA mode to RAID in the bios. Raid configuration guide below.
If you have not yet set up a Raid array and it still hangs when navigating to select Raid configuration, yes; you want to update your bios for your motherboard. Then try the RAID set up again.
RAID Configuration Guide:
@zenleo you can have multiple array (ex., Raid 0, Raid 10, etc.). But you may come across issues of configuring a duplicate Raid array (ex., Raid 0 for 2 m.2 drives and Raid 0 for 2 4tb 870 evo ssds.
Are you trying to make the 2 4tb 870 Evo's also RAID 0?
The RAID configuration guide are the steps to set up RAID on your motherboard. You already have an array setup, presumably for the OS on one of the 980 pro SSD; which are separate storage drives from the EVO 870 drives your are trying to set up the RAID for.
So no, long as you configure the RAID for the EVO drives and not the drive that has you OS, it should not wipe out your OS array.
@zenleo Try updating the bios first, then attempting the RAID set up again.
@zenleo so after updating the bios, the RAID selection still hangs correct? There could be an issue with the board or an ASUS bug. Let us know what ASUS says.
Usually you'll have a specific setting on the SATA Configuration menu to enable NVME Raid. Did you enable this? The drives should just not show, rather than for your board to hard lock.
Submit photos and a description of your PC to our build showcase
See other custom PC builds and get some ideas for what can be done
Services starting at $149.99