ADATA SSDs

Dave1229

I recently purchased two refurbished computers with ADATA SSDs in them and both of the drives failed on me during setup. I purchase computers for my workplace and cannot have the drives failing on me. Please let me know if there is a way I can make sure that a refurbished computer does not have an ADATA SSD. I have purchased numerous computers through Micro Center in the past and would like to continue doing business with you.

Thank you,

David.

Ian

Greetings. Did you have a specific SKU or link to a product you were looking at? We may be able to get more information on it, otherwise I would suggest coming in and speaking with a salesperson at your local store, they would be able to look over the parts in a PC with you in-store!

Dave1229

The sales staff at my local store couldn't help. They said there's no way to determine whether or not a computer has an ADATA SSD. This is a SSD I would like to avoid at all cost when purchasing a computer. I would rather the SSD be an IOBIT or a Kingston or any kind of SSD rather than an ADATA SSD, I asked if they could exchange the SSD for a different SSD in the store and they said that they couldn't do this. I've purchased 3-4 refurbished computers recently and all of them have had ADATA SSDs and I've returned them. My only other option seems to be to purchase the computer and just buy a different SSD and install it myself. This however will void any return policy. It would be nice if you would list what type of SSD the computer has online. You don't even sell ADATA SSDs in your store, why do you put them. in refurbished computers??

There is a sign on the wall in your stores that states your mission. I feel that that your mission isn't being met by not disclosing what brand of HDD and SSD rives your computers have in your computer specs. Lack of this information is cutting back on how often I will purchase computes from MicroCenter.

TSTDavey

@Dave1229 just chiming in. We're sorry for the confusion and inconvenience. Let us try to help you. What are the makes and models of the refurbished computers that have the ADATA SSDS?

Dave1229

I went back through my purchase history. I have purchased 4 computers and have returned 3 due to ADATA SSD issues. These are from my purchase history. In some purchases I was so frustrated that I even left comments about the product.

https://www.microcenter.com/product/606352/OptiPlex_3020_SFF_Desktop_Computer_Refurbished%29?utm_campaign=bazaarvoice&utm_medium=Default&utm_source=Profiles&utm_content=Default

https://www.microcenter.com/product/608889/ProDesk_600_G1_SFF_Desktop_Computer_Refurbished%29?utm_campaign=bazaarvoice&utm_medium=Default&utm_source=Profiles&utm_content=Default

https://www.microcenter.com/product/632781/EliteDesk_705_G2_SFF_Desktop_Computer_%28Refurbished%29%3B_AMD_PRO_A4_8350B_35GHz_Processor%3B_8GB_DDR3_RAM%3B_256GB_SSD%3B_AMD_Radeon_R5%3B_Windows_10_Pro%3B_DVD-ROM

2 ADATA SSDs failed on me after one day of use. I ended up purchasing a different SSD for one computer and replaced the dad SSD but when I saw a third and fourth computer with the same SSD after opening the box, I decided to just return the computers. I can't have computers fail on me. I have bought numerous refurbished computers from Micro Center in the past for work and for personal use and have had good luck. This is very disappointing. I would like to continue doing business with Micro Center. Please tell me how I can avoid purchasing computers with ADATA SSDs...

Here is a picture of the drive being used. This is one that failed and I ended up replacing it myself.

The website for these drives gives no warranty information when you click on the link. I did download the testing software and determined the drive is dead.

David.

Ian

Greetings, which Micro Center store are you nearest to?

Dave1229

Brentwood, MO

Ian

https://community.microcenter.com/discussion/comment/34143#Comment_34143

Thank you, I have sent you an email regarding this