I thought I made a post yesterday but apparently forgot to click post discussion.
My fiance picked up a HPZ240 SFF for me and i've had it almost a month now and have had nothing but issues. When I contact TECH support, They do not offer help they just send me a knowledge article. my ethernet wired driver needs to be updated, my location services do not work. and this morning i found out that this computer is from 2009. Great news..... =( so basically my fiance spent over $200 on a 11 year old computer.... that is RIDICULOUS! Had I known that it was this old... I would have spent $200 on another/new computer..... I am officially a unhappy customer and I will be returning this device as I do have an extended return policy due to the inconvenience of tech support not helping with ANYTHING. On top of everything, i have a missing 1219lm driver!
Sorry, bit confused here. Are you asking for help or just complaining about the $200 computer that you bought?
If you're looking for help, typically the knowledge articles are a good place to start. If you're able to describe more about the issue you're having, I could try to help! 😊
Most often, any missing drivers will be added with your Windows System Update. If you haven't done that already, that's where I'd start.
@DreadPirateRoberts
My apologies for the confusion. For personal reasons, I have to HAVE my location services on at all times. However, my location can never be found and that's one of the issues i'm having.. and i have my internet hardwired through a CAT6 ethernet cord to the back of the computer. So i'm going to buy a new E cord and see if that helps anything.
Have you updated all the Windows Updates?
Did you perhaps disable these settings when you performed your first-time setup?
If so, I'd suggest you follow the methods below and check if it helps.
Method 1: If you are using any Proxy connection, try disabling the proxy connection and check.
Follow the steps to disable proxy:
Method 2: Create a new user account and check if it helps.
If neither of these work for you, I'd recommend backing up your data and then perform a clean install of Windows 10
I have literally done everything you havve listed.... the E cord is ok.
I understand you have tried both methods, this would leave doing a clean install of windows to ensure all of the system files are working correctly. We offer great knowledge articles about the clean install process using an 8gb flash drive. https://community.microcenter.com/kb/articles/68-how-to-perform-a-clean-install-of-windows-10.
Do you perhaps have a VPN enable that would be altering your perceived location?
Submit photos and a description of your PC to our build showcase
See other custom PC builds and get some ideas for what can be done
Services starting at $149.99
