How to cancel an order

KamuiOSZ
KamuiOSZ
edited December 2021 in General Discussion
Hello id like to cancel an order  but don't know how to 

Comments

  • Ian
    Ian ✭✭✭✭✭
    Eighth Anniversary 5000 Comments 250 Answers 500 Likes

    Greetings, looking into this, I see you were in contact with our Online Sales team via email and they were able to get this cancelled for you. Please let us know if you have any other questions.

  • In the future, online orders automatically get restocked in 72 hours and your credit card isn't charged until you use it in store to pick the item up. So, if you decide against the item you don't need to worry, the order will automatically be cancelled in three days.

  • In the future, online orders automatically get restocked in 72 hours and your credit card isn't charged until you use it in store to pick the item up. So, if you decide against the item you don't need to worry, the order will automatically be cancelled in three days.

    This is true for an online reservation of an item in-store. However, for shippable orders, contacting us to cancel or to orchestrate a return as done here would be the correct method.

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