Blue Screen help-- Desperate

Mo_Dangles

Hey guys,

I get blue screens when my PC is in like a low power state specifically. If I’m gaming I’ve never gotten a blue screen. It is only when the PC is near idle like nothing is happening or I’m doing something simple like web browsing/listening to music or watching twitch streams.

I get various different kinds of blue screen messages but the most common one is “irql less than or equal”

I have tried to fix this so many times doing different things I now just bought new ram/ssd thinking that would solve the problem and it has not unfortunately.

I’m now starting to think it could be my PSU or motherboard? When I look at event viewer a lot of the error messages refer to windows losing power unexpectedly? But like I said it’s never when I’m gaming it only happens when I’m doing like low stress things.

The below link is the my previous post for more in depth information if you need it.

I’d appreciate any and all help. Thanks guys!

https://www.reddit.com/r/buildapc/comments/k8y3mo/blue_screen_problems_im_lost_need_help/?utm_source=share&utm_medium=ios_app&utm_name=iossmf

Ian

Greetings. What parts do you have? How often do you get these blue screens?

PowerSpec_MikeW

@Mo_Dangles

We'll need to see your BSOD's to see what's going on. Run Bluescreenview and post a screenshot if you're able: https://www.nirsoft.net/utils/bluescreenview-x64.zip

We'll need your full system specifications as well. If it's easier, download CPU-Z and post screenshots of the CPU, Mainboard, Memory and SPD tabs. https://www.cpuid.com/downloads/cpu-z/cpu-z_1.96-en.exe

Mo_Dangles

https://community.microcenter.com/discussion/comment/35294#Comment_35294

https://community.microcenter.com/discussion/comment/35294#Comment_35294

3060ti (also had these issues with a 1650 ~7 months ago) ryzen 5 3600, b550 aorus pro ac with wifi, ripjaws G.skill cl16-19-19-39 1.35v (also had oloy ram similar specs that i replaced because i thought that might be the issue)

if my pc is idle or not running a game i will get a blue screen 100% of the time. sometimes immediately after exiting a game other times after 15-30 mins of idle time. think ive gotten a blue screen once while running a game. probably gotten well over 100 since building the pc. literally as i was typing my response i got a "system service exception" blue screen lol.

My drivers are all up to date, i have no faulty drivers and its not my ram because not only have i ran all the tests on them but ive also used 2 different ones and the problems have persisted. ive also reinstalled windows nearly 10 times at this point.

Mo_Dangles

https://community.microcenter.com/discussion/comment/35298#Comment_35298

3060ti (also had these issues with a 1650 ~7 months ago) ryzen 5 3600, b550 aorus pro ac with wifi, ripjaws G.skill cl16-19-19-39 1.35v (also had oloy ram similar specs that i replaced because i thought that might be the issue) ive used xmp and also not used xmp. problems persisted regardless of which i did. i also have some 2tb ssd drive that i also replaced and had a temporary one and had blue screens on all 3 of them.

is this what you are looking for?

Mo_Dangles

https://community.microcenter.com/discussion/comment/35320#Comment_35320

got a blue screen immediately after responding to you so here's the screen shot after that one lol

PowerSpec_MikeW

@Mo_Dangles

Random BSOD's, seems to confirm hardware. Lets try this in the BIOS. Tweaker - Advanced CPU Configuration - Global C-States - Disable.

This should stop your board from automatically idling your CPU. It'll hurt your energy efficiency, but it'll confirm what's happening. If the CPU idling, core frequency/vcore dropping is resulting in the instability.

Mo_Dangles

https://community.microcenter.com/discussion/comment/35327#Comment_35327

unfortunately the blue screens have persisted after doing as you instructed. happen to have anymore ideas? i would greatly appreciate it

TSTDavey

@Mo_Dangles just chiming in. You have a B550 Aorus Pro AC mobo correct? If so try this link. Download the AMD chipset driver and install it if you have not done so.

Link:

https://www.gigabyte.com/Motherboard/B550-AORUS-PRO-AC-rev-1x/support#support-dl-driver-chipset

PowerSpec_MikeW

@Mo_Dangles

Create a bootable flash drive and run Memtest86: https://www.memtest86.com/

Lets just see if we get any errors. Also, try this. Since the system BSOD's while idle, unplug everything except the power cable and monitor from it and let it sit overnight. See if it's still BSOD's.