@DaddyO Thanks for the suggestion! This is a good place to start.
@Afrikinzebra I would first start by power cycling the PC. We have instructions here. It goes along with what Daddy0 was saying above. If you still do not get any response from the system, I would check inside the PC to verify the power switch is still connected. This is going to be on the bottom right corner of the board (if you are looking at it from the side of the case through the glass). It is possible during transit it may have disconnected.
You can always share some pictures of this so we can just verify everything inside is properly connected.
Is there a power switch, usually a rocker switch, on the power supply? Usually there is one to simplify turning a system completely off. Toggle the rocker while you're looking at the keyboard, sometimes an LED will blink on.
When the rocker switch is on there's enough power getting through to get signals from a USB connected keyboard or mouse to boot the system with a keystroke, mouse input or even remotely using a network signal.
Glad to hear the new PC is up and running. Please let us know if you have any other questions!
PowerSpecs are great machines, but aren't bullet proof against issues (are any electronics?). I'm on my 5th one in 17 years. I love them. I had issues with both of my new G467 and service fixed them pretty quickly (one had a bad water pump and the other the MOBO went) it's pretty nice that they can just go back to BYO and grab the parts rather than wait for the OEM to ship the part.
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