Bought an Ender 3 Pro a week ago, and just yesterday one of the capacitors caught fire while in use.

While my printer was printing some leveling tests. I heard something that sounded like sparking, I look over and see smoke coming from the motherboard or whatever it is. I quickly unplug the printer, and lift it to check for a fire. No fire but fumes don't smell too good, and printer is dead. Proof here

Wondering if there is anything else I should do besides go for an exchange.

Best Answer

  • Ian
    Ian ✭✭✭✭✭
    Eighth Anniversary 5000 Comments 250 Answers 500 Likes
    Answer ✓

    Greetings, if this was just purchased in the last week, I'd advise to bring the printer in within the return period so our store management can look over this and would be able to further assist you in store.

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