Laptop screen goes black while the external monitor still work well.
I have bought one new laptop of ASUS G713QR/5900HX/32/17.3PG. But now its screen often goes black while the external monitor still works. I have tried to update the drivers but it still not work. I don't know what cause this problem. If there is anyone can help me!!!!Thanks. Or should I find an after-sales service point to ask some professional one to help me?
Answers
-
Greetings. Do you get any sort of error messages when this occurs with your laptop?
Categories
- All Categories
- 1 The Blog
- 1 What's Trending
- 7.4K The Community
- 3K General Discussion
- 102 New Members
- 790 Consumer Tech
- 197 Prebuilt PCs and Laptops
- 154 Software
- 30 Audio/Visual
- 50 Networking & Security
- 4 Home Automation
- 5 Digital Photography
- 12 Content Creators
- 28 Hobby Boards & Projects
- 75 3D Printing
- 83 Retro Arcade/Gaming
- 60 All Other Tech
- 287 PowerSpec
- 2.5K Store Information and Policy
- 140 Off Topic
- 40 Community Ideas & Feedback
- 596 Your Completed Builds
- 3.6K Build-Your-Own PC
- 2.6K Help Choosing Parts
- 303 Graphics Cards
- 324 CPUs, Memory, and Motherboards
- 134 Cases and Power Supplies
- 50 Air and Liquid Cooling
- 46 Monitors and Displays
- 88 Peripherals
- 57 All Other Parts
- 62 Featured Categories
We love seeing what our customers build
Submit photos and a description of your PC to our build showcase
Submit NowLooking for a little inspiration?
See other custom PC builds and get some ideas for what can be done
View Build ShowcaseSAME DAY CUSTOM BUILD SERVICE
If You Can Dream it, We Can Build it.
Services starting at $149.99