Trade in/ exchange policy

grubbysteam

So about 7 months ago I decided I wanted a pc not knowing much about computers I thought it was best to start out with something with enough power to play games and do the basics so I went with the powerspec G164 when I purchased it I added a year of the extended protection under the assumption (and being told by the associate helping me "if something happened" to the computer like it was dropped while moving that I could bring it in and they would repair it or I could trade it in and just pay the difference of whatever I am wanting to trade it for. can anyone tell me if this is correct? If not is there anyway for me to trade in the computer I have and not loose all kinds of money doing so?

Ian

Greetings. The warranty coverage would not cover trade-ins, that is not something we offer at our store as do not buy or trade for any items.

The warranty would assist with issues you are having with your PC and provide repairs for those as needed. You can read more about the warranty plan here: https://www.microcenter.com/site/customer-support/protection-plans/protection-plan-computers-tablets.aspx

grubbysteam

Interesting I was told completely different their main selling point on the extended warranty was that if I had any issues with the computer or parts of the computer were not working properly I could bring the computer in and replace the parts or the whole computer

Ian

There has been an update to this in case anyone does see this post with a similar question. We now do offer trade-in's for video cards (GPUs) previously purchased from Micro Center after an in-store consultation of the card's condition and performance. Full details on this trade-in service for video cards (GPUs) can be found at https://www.microcenter.com/site/content/trade-in-landing.aspx

Outside of previously purchased video cards at Micro Center, we do not offer any additional trade-in or buy-back services.