Why is my CPU NOT supported?

Leona

ok my cpu is running at 3.5ghz is dual core and has 8gb ram and secure boot is enables and TPM 2.0 is enabled. I have 2000gfb storage. my cpu is a amd athlon 3000g and it says it is compatible when it is fact not

PowerSpec_MikeW

@Leona

Your settings are correct for Windows 11. Your motherboard needs to support Secure Boot, it doesn't need to be enabled. Could you run CPU-Z and check the architecture of the CPU? I'm digging through CPU-Z screenshots online of the Athlon 3000G, and I'm seeing two different versions. A 14nm Zen Raven Ridge version, which Zen isn't supported officially. And a 12nm Zen+ Picasso version which would be supported. Unconfirmed and I'm just parsing through pictures, but it would make sense.

Apologies, I replied to this and forgot about your original post. You posted a CPU-Z screenshot and confirmed it's Raven Ridge. Looking into this further, there are two boxes. FH is Picasso and the FB box is Raven Ridge. Compatibility it would seem depends on the particular version of the 3000G.

From ASRock's CPU Support list.

Ian

Greetings. Windows 11 still hasn't released yet, so there could be further changes or updates to the requirements. It is odd that the Windows 11 check is showing conflicting info to the Microsoft website. You could try reaching out to Microsoft directly regarding this but I would advise checking again once they start rolling out Windows 11 officially - https://answers.microsoft.com/en-us/windows/forum or https://support.microsoft.com/contactus

Leona

I did and I waited 3 hours no joke! and no good became of it, i switched to Linux! No joke!

PowerSpec_MikeW

@Leona

You'll need virtualization enabled as well. Check your BIOS for SVM mode, enable it. Double check Windows is seeing your firmware TPM. Windows + R and type: tpm.msc

Leona

SVM mode and virtualization are the same thing, and that IS ENABLED.

PowerSpec_MikeW

https://community.microcenter.com/discussion/comment/36441#Comment_36441

I wasn't saying they weren't. The next thing I would check is your boot mode. Make sure CSM is disabled. With SVM, CSM and fTPM checked off you shouldn't have any issues. If you still are, then this is an issue on Microsoft's side since they state the processor is supported.

Leona

still same

PowerSpec_MikeW

@Leona

Wanted to update this thread. Are you getting the same error on Windows Update now that Windows 11 is available?

Leona

still not supported even with a 2600 amd ryzen