Monitor has a kind of? dead pixel. Should I exchange or is there a remedy?
I recently purchased the ASUS 27" IPS XG27AQ and I love the screen. Only one issue. When gaming, especially on a dark screen, there's a pixel at the bottom right that will flash between white and black. Since it's still putting out light, I don't think it's dead, but there's definitely something wrong. Is this something that I can fix on my own or am I better off returning the monitor in exchange for a new one? I hate doing that because I somehow always end up with another unit with an even worse issue.
Answers
-
Here's a quick video of what's happening: https://gfycat.com/idolizedlegitimatecarp
-
Greetings! You can test to see quite easily if it is a stuck pixel by using this tool: https://www.jscreenfix.com/ and see if that works to resolve this issue.
Categories
- All Categories
- 1 The Blog
- 1 What's Trending
- 7.3K The Community
- 3K General Discussion
- 99 New Members
- 778 Consumer Tech
- 191 Prebuilt PCs and Laptops
- 152 Software
- 30 Audio/Visual
- 50 Networking & Security
- 4 Home Automation
- 5 Digital Photography
- 12 Content Creators
- 27 Hobby Boards & Projects
- 75 3D Printing
- 83 Retro Arcade/Gaming
- 59 All Other Tech
- 277 PowerSpec
- 2.5K Store Information and Policy
- 140 Off Topic
- 37 Community Ideas & Feedback
- 595 Your Completed Builds
- 3.6K Build-Your-Own PC
- 2.6K Help Choosing Parts
- 302 Graphics Cards
- 316 CPUs, Memory, and Motherboards
- 134 Cases and Power Supplies
- 50 Air and Liquid Cooling
- 46 Monitors and Displays
- 88 Peripherals
- 57 All Other Parts
- 60 Featured Categories
We love seeing what our customers build
Submit photos and a description of your PC to our build showcase
Submit NowLooking for a little inspiration?
See other custom PC builds and get some ideas for what can be done
View Build ShowcaseSAME DAY CUSTOM BUILD SERVICE
If You Can Dream it, We Can Build it.
Services starting at $149.99