New Pc Keeps Freezing/Black Screen

System

This discussion was created from comments split from: New Pc Keeps Freezing/Black Screen.

Badman1972

I have a very similar problem with a month old system. Mine started out with mouse and picture freezing. If it's playing a movie I can still hear the sound. Withjout that it seems like the computer is just dead. I tried everything and have just been running a week okay with new ram and boom, back again so not memory. I checked Amazon and it's 8 days out of return date. I will call AMD tomorrow and try for an RMA or help. Mine did it 2 days in a row once, right when I truned it on one time but mostly it's once a week or 10 days. No heating problems, it's always around 50 degrees and I have never had it working correctly to try overclocking. I am hoping to get a replacement to see if it's bad.

Ian

https://community.microcenter.com/discussion/comment/37191#Comment_37191

Greetings, what specific parts do you have? Were any of these parts purchased from Micro Center?