Dell CTO 70x Builds (i7 11700) w/ 32GB RAM w 1TB SDD

mjdundon

In the past two weeks I have bought two of these - an open box 703, and a new 704. They have been connected to a 44" ultrawide monitor by DisplayLink port.

The open box 703 crashed 2-3 times per day in light business application use. I thought maybe there was some defect in RAM or motherboard and so returned it, and bought the 704 new unit. Just set that one up today and SAME ISSUE - crashing twice already.

Operational load cannot be the issue. These boxes were put in place to replace, and have an identical set of documents and applications as, an HP desktop with a several-generations-older i7 chip, 16 GB RAM and a 256 GB SDD used simultaneously with spinning storage, driving two monitors (34" ultrawide over HDMI, and 22" standard monitor over VGA).

There is some grave build defect here that should be remedied. Second box will need to be returned too.