All order history is gone

elastiboy

Hi,

I've had about 2 years worth of order history which all is gone. Worst part is I purchased service plans on my purchases and can't even use them now. Who's responsible??

Thanks

Ian

Greetings, you are logged in to this page and cannot see any orders? https://account.microcenter.com/members/account.aspx

Also if your order history does not appear online, that would have no impact on having service plans / warranties. We can look up transactions by name and zip code, credit card used, email etc.

elastiboy

https://community.microcenter.com/discussion/comment/37563#Comment_37563

Hello,

That is correct. I can't see any history online. I even went to the store in Denver (where I live now, previously was in Houston) and they couldn't find any transactions by email, address or the phone number. I reached out in twitter and they said they can see them on their end and supposed to email me the pdf document but I haven't received anything yet. It's been days.

Ian

https://community.microcenter.com/discussion/comment/38293#Comment_38293

I see, I will send you the receipts I see under your email shortly.