WD Ready View app not working on iPad after latest ‘bug fix’ update

DJV

I’ve had my WD Ready View system for a few years now with no issues. I have had the app installed on both my iPad and iPhone with no issues until now… last week the app updated v 1.2.1 with ‘bug fixes’. Since that update, my app no longer works on the iPad (no issues thus far on iPhone possibly due to it not automatically updating but since I have both as auto updating, I think it has…). Anyway, I’ve deleted the app many times and tried reinstalling only for my screen to go white after trying to scan the QR code for the system.

My iPad and iPhone are both running the most recent iOS updates (with no issues until WD update).

I contacted WD support and just received a note stating Micro Center was handling all support for the Ready View system.

I looked at a similar post from Nov 12 (user had an android system) and the admin indicated the app was supported by the developer… (which happens to be Western Digital)…

I’ve challenged WD again but was hopeful Micro Center could assist with some leverage to get the developers to fix the issue.

cheers

NIKKO49

I’m having the same issue and it has not been resolved in over 10 days now what is up with this app question

Guido22

I am facing the same problem with no remedy in sight. HELP!

BikingEd

Ready View app quit working on iPad after I installed IOS 15.0. It appears that it won’t let the app logon. App still works on iPhone running 15.0 and 15.1. Any suggestions would be appreciated.

DJV

i worked with MicorCenter support and was ultimately told that iOS 15* on iPad is not compatible with the current app. We can only hope on the next app update the developers will address…it appears they’ve done only 1 update / year but I could be wrong…