Nvidia free game promo voucher not working for recent PC purchase.
On my receipt there's a free game promo for Star Wars Outlaws but after entering the voucher code I get this message:
Your hardware does not meet the requirements for this campaign. A request can only be submitted when an eligible graphics card is installed.
graphics card is geforce rtx 4080 super. TIA.
Comments
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Hi! Looking at this I do see that you received 2 codes here for your purchase. Did your other game code work for you here?
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Possibly an issue with the CMOS. Are your date and time right?
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@PaulL The voucher for AMD worked fine but not the Nvidia. Time and date are set correctly. Thanks for your response.
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I am very sorry to hear that! Can we try and have you perform a CMOS reset? Here is a guide that can help: https://www.asus.com/support/faq/1030210/#:~:text=There%20is%20a%20CLR_CMOS%20button,enter%20the%20BIOS%20to%20reset
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