Where can I find drivers / bios for Powerspec G455

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Mana
Mana ✭
First Comment
in PowerSpec

Hey all,
I picked up my G455 Powerspec Desktop computer about 4 weeks ago. Recently, i've been having issues wherein the computer will microfreeze randomly for ~1-2 seconds. I've tried some basic troubleshooting steps (turning off various features on Windows 11 etc). However, it still seems to be happening. One thing that seemed to help was turning off XMP.

Anyway, my next step was to visit updating the drivers/bios for this computer. I'm currently running Bios 1.A03. IS there a newer version available? Where can I find it?

Also, I assume all driver updates are integrated into Windows Update?

Any information greatly appreciated.

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Answers

  • PowerSpec_MikeW
    PowerSpec_MikeW PowerSpec Engineer
    Sixth Anniversary 2500 Comments 100 Answers 250 Likes

    @Mana

    You have the latest, we're working on an update currently. But no issue like that has ever been reported. It's not a micro stutter. What are you doing when it happens?

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  • Mana
    Mana ✭
    First Comment

    As far as what i'm doing when this happens, it's typically gaming/streaming. Randomly, after many hours, it'll start to degrade in performance wherein the computer (not the game) literally freeze for a brief second. I know it's not the computer and not just the game because whatever i'm listening to outside of the game, will also freeze and buzz in my headphones.

    I've checked event viewer and nothing concerning has been logged. I thought if the computer was overheating I would hear the fans kick up harder, but at least I haven't noticed that happening. I just started looking into whether or not it's a heating issue, but haven't noticed anything as of yet. Will keep an eye out but it is very concerning as i've never had this happen to me with any other computer before.

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  • PowerSpec_MikeW
    PowerSpec_MikeW PowerSpec Engineer
    Sixth Anniversary 2500 Comments 100 Answers 250 Likes

    @Mana

    What's your memory usage at when this starts to happen?

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  • Mana
    Mana ✭
    First Comment

    About 50%

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  • PowerSpec_MikeW
    PowerSpec_MikeW PowerSpec Engineer
    Sixth Anniversary 2500 Comments 100 Answers 250 Likes

    @Mana

    What games have you seen this happen on? What streaming software do you run?

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