Powerspec PC wont connect to Eero wifi extender via ethernet, is there a fix?

stvdncn7
stvdncn7 ✭
in PowerSpec

Hi i have a Powerspec G455 and cannot get it to connect to my wifi extender via ethernet, even when plugged in it shows a wifi connection and the eero extender is not picking it up. I have tested the extender and ethernet on other pcs and they work fine, and the PC in question will connect directly to the router via ethernet no issues just not to the eero extender. Ive tried re installing the drivers and had micro center remote in and trouble shoot and they thought it could be something custom with the BIOS that is preventing this? the motherboard is an MSI PRO Z890-P WIFI and the extender is an Eero 7.

Thanks!

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  • PowerSpec_MikeW
    PowerSpec_MikeW PowerSpec Engineer
    Seventh Anniversary 2500 Comments 100 Answers 250 Likes

    @stvdncn7

    NIC's have their own firmware, it has absolutely nothing to do with the BIOS. It could just be a simple compatibility issue. Put a switch between the PC and WIFI Extender, that would be solid proof. From there it's up to the NIC manufacturer and Eero to fix it, which is difficult and time consuming.

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