Brand new PowerSpec G528 randomly restarting while gaming - Kernel Power 41 BugcheckCode 0 + TPM err

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Melk5436
Melk5436 ✭
in PowerSpec

Hey, I just got a PowerSpec G528 (RTX 5060, Ryzen 5 7500X3D, 650W PSU) 2 days ago and it's been randomly restarting while gaming. It's happened in both DBD and Valorant. Event Viewer shows 6 Kernel-Power 41 crashes with BugcheckCode 0 every time, and a TPM hardware error (Event 14). Stress tests pass fine but the crashes keep happening. Anyone else had issues with this PC or have any idea what's causing it?

this is one of my first pcs so im really scared, what should i do

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  • PowerSpec_MikeW
    PowerSpec_MikeW PowerSpec Engineer
    Seventh Anniversary 2500 Comments 100 Answers 250 Likes
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    Lets see if the TPM is relevant first. Hold the 'Windows' key and press 'R'. Type: tpm.msc

    Select 'Action' at the top, 'Clear TPM' then do so and reboot. Lets see if the errors persist.

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