Customer Support HELP!
Options
I can't reach you on the phone and you stole my money and lied to me!
I ordered 2 items that were IN STOCK when I ordered them. Now one of the items is still in stock but both of the items have been cancelled and I was told that they're both not in stock and I have to reorder... But you haven't given me my money back! And HOW CAN I REORDER IF IT SAYS IN STOCK BUT PROBABLY ISNT???
Also, nobody is picking up the phone anywhere! How am I supposed to resolve this issue??? This is time sensitive and I needed this stuff by TODAY and you screwed me. order# <removed>Comments
-
Hello @Richard_Rosa I am sorry to hear about this inconvenience. I was able to locate the order and will be sending you a DM shortly. A couple of our locations will have a hold placed on the card until the order is picked up, since this order does have one item confirmed that hold hasn't been released yet.
-
i have the same issue in part and i reiterate the fact that i can not reach anyone any where and that is an extreme customer service issue that has caused me to order from amazon and newegg for my parts and they have been delivered to my home free or charge. i have now spent over two hundred dollars that potentially could have been spent at your store. someone needs to reach out to me or i will solely use the other stores for my computer needs.
-
@runey Good evening and thank you for forwarding your concerns through the Micro Center Community. I apologize for the difficulties in contacting us as our phone lines are over capacity with contacts, and many products are selling out as well. If you have an order you were having trouble with, please feel free to Direct Message me with those details, and I'll be happy to see what can be done. I apologize again for the experience and thank you for your patience.
Categories
- All Categories
- 1 The Blog
- 1 What's Trending
- 6.9K The Community
- 2.9K General Discussion
- 79 New Members
- 710 Consumer Tech
- 163 Prebuilt PCs and Laptops
- 148 Software
- 27 Audio/Visual
- 43 Networking & Security
- 3 Home Automation
- 5 Digital Photography
- 10 Content Creators
- 27 Hobby Boards & Projects
- 64 3D Printing
- 80 Retro Arcade/Gaming
- 55 All Other Tech
- 212 PowerSpec
- 2.4K Store Information and Policy
- 133 Off Topic
- 25 Community Ideas & Feedback
- 585 Your Completed Builds
- 3.4K Build-Your-Own PC
- 2.4K Help Choosing Parts
- 299 Graphics Cards
- 297 CPUs, Memory, and Motherboards
- 131 Cases and Power Supplies
- 49 Air and Liquid Cooling
- 42 Monitors and Displays
- 88 Peripherals
- 54 All Other Parts
- 55 Featured Categories
We love seeing what our customers build
Submit photos and a description of your PC to our build showcase
Submit NowLooking for a little inspiration?
See other custom PC builds and get some ideas for what can be done
View Build ShowcaseSAME DAY CUSTOM BUILD SERVICE
If You Can Dream it, We Can Build it.
Services starting at $149.99