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Price Matching and In-Store Protection Plan on Monitor Inquiry
Hello, I am looking into purchasing a specific monitor that is carried by my local store, but I found a different price for online through a major retailer. I'd like to know if this is possible to price match and also purchase an in-store protection plan for it. I was looking for the protection plan options, but they were…
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Laptop Service Status
Hi,
I had given my laptop for service in Brooklyn earlier this week and was told that a technician would call me in 48 hours after diagnosing the problem in my laptop . It's been more than 48 hours and I'm yet to hear back from anyone , or get any confirmation email about my service/repair number.
I would like an update…
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Financing instead of 5%
Hello, I am trying to get information about your financing offers. I do not want to apply to find out there is only 3 months financing available. So is there a way to find out if there is a certain amount to get a certain number of months interest free? If so how should we go about it in this COVID environment? Thanks
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Can I reserve an open box item for pickup?
Hi, I found an item that I would like to purchase on the website and the site says that there is one open box item in my store. There's a link to "Select Open Box" but that link just takes me to the regular product page. It seems as if there's not a way to add the open box item to my cart. Am I not able to do that on the…
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Need my monitor
I recieved an email yesterday saying my order was ready for pickup...When I arrived the store was closed and knowone came out. I waited for an hour,there were multiple people outside waiting. I arrived at 6pm
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Tax Exempt Online Purchase
Hello, How do I get approved for tax exempt status on online purchases? I do not have a local store and would like to make a business related purchase.
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Does Microcenter Price Match?
Does Microcenter Price Match?
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Warranty coverage inquiry
This discussion was created from comments split from: Can I return a product that is defective?.
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Returns
Are you still allowing product returns / exchanges as long as they fall within the 14 day window? I recently bought a video card, am having a lot of issues with it, and would like to return it and get a different one.
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Returns or Exchanges
How are exchanges being handled at the Westbury store? I purchased an item yesterday and would like to exchange it or return it.
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Can you pre purchase an out of stock item?
Trying to snag a AOC CU34G2X but they get sold out so fast :( Is there any way I can pay for it and grab it when it comes in?
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When can I pick up the laptop I ordered?
I ordered it yesterday. Never received an email with Pickup Information
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Curbside Payment Option Inquiry - Ann
This discussion was created from comments split from: COVID-19 & Micro Center Frequently Asked Questions.
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Price matching?
If we find the exact same product online for a lower price, does MicroCenter price match if legitimate link/proof is provided at time of purchase?
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Reservation does not show in my account
I made a reservation for in-store pickup earlier. Unfortunately, the phone rang just as the confirmation page came up, and wasn't able to jot down the reservation number. When I returned, the page had reverted to the main store page, and the reservation does not show up in my account. Should it? Do I need to re-do this?
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Ship bundles
I want to buy a motherboard and CPU bundle but your site says I can only do that if i come to the store. Is it possible to get the bundle discount of $20 off and have the parts shipped since i live over an hour away from your NJ store?
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Return Policy
Will the return policy be extended the time frame considering the situation and the lines are extra long
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Missing Item from Purchase
On Friday the 17th of April I came in and purchased items I had reserved. When I got home I was missing my Seagate Barracuda hard drive I bought in the bag. I have been trying to get some type of help all weekend and have not gotten any real responses just put on hold for hours and told to wait for emails for days.
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Covid-19 Elderly/High-Risk Shoppers
The Coronavirus response page states that, "On Tuesdays, the first hour before regular store opening will be dedicated for customers over 60 years old and those defined by the CDC as vulnerable or at risk." Is this implying that the time set aside for those of us who are deemed to be high-risk for serious illness is at…
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Laptop Battery Replacement
HI Team I had ordered a replacement battery for my laptop and want to confirm if it has arrived. The repair reservation confirmation number is SV2004170024. Please understand that this is urgent for me , as I am unable to login into my laptop.
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Repair Status
I dropped off my Powerspec G225 on 4/17 and has not receive a call regarding the repair. The issue was no signal coming from the Graphics Card to the Monitor. I don't see any Check Repair Status button on your website and calling the store in Tustin has long hold times. Please advise.
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Out of Stock Despite Reserving
Hi, thanks for working so hard. I made a reservation on Saturday and it's still not done. Understandable of course. But two of the items I purchased are now out of stock at the Dallas location I reserved it at. Is this going to affect the order being complete at all?
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Checking on in store pickup
Hi there, I placed a reservation a day ago but I think my brother put the wrong email that we have no access too. I wanted to check up on my order but every time I call the store they just say it's full. I tried the online chat but after about 10-15 minutes if waiting the chat closed. Am I able to go to the store to ask…
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Order Status
Hello, I placed an order for pick up on Sunday and yet to hear back if my order is ready. This is very time sensitive for me since I need this item for a work project. If this item is not available or not ready I have no choice of canceling it and going to BestBuy for same day pick up. Is there anyone that can look into…
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Return Inquiry
This discussion was created from comments split from: COVID-19 & Micro Center Frequently Asked Questions.
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Trying to purchase protection plan over the phone for in store purchase.
Hi I recently made a purchase, and have unable to get in contact with anyone. Is there anyone here who can help? I was told to contact the store within 30 days to purchase it, I am trying to do that.
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Can I pick up an order that is not in my name?
can I pick up and order not in my name. the person who ordered cant pick it up. Or are you offering courier delivery?
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Could I replace or return my cpu ryzen 5 ?
Hi I recently got my cpu and when I opened it, some of the pins were bent could I please get a replacement ?
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How much does microcenter charge to build pc ?
buying all parts in microcenter, how much do they charge to buiild it for you?
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Can store pickup date be extended?
I can’t get through on the phone and can’t leave the house or get someone to pick up my order. Can the hold be extended?
