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Exchanging part of a bundle
Hello, I recently got the black Friday deal bundle for the i7-12700k with the ASUS TUF Z690-PLUS WIFI D4 for $350. However, I would like to get the exact same motherboard, but the DDR5 version, which is listed as the exact same price as the DDR4 version on the site. Would I be able exchange the DDR4 version for the DDR5…
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Gotham Knights code instead of MW2
Hey! When I bought my I5-13600k processor, I was under the impression I was going to receive a code for Modern Warfare 2. Instead I had gotten one for Gotham Knights. Would it be possible to change out the Master Key if I haven't used it? Or does the Master Key give me the choice when I go to use it? Thanks in advance!
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Where did I go wrong?
I made a reservation Saturday afternoon (11/26/22) for #436501 Ryzen 7 7700X and #513713 Aorus Elite AX Motherboard. #440792 2 - 16TB memory by Gskill. I received my reservation Saturday afternoon by email. No mention was made of anything being out of stock. I checked stock again before we left Colorado Springs shortlu…
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Price Match
I purchased a Das Keyboard root 4 on Friday, but I see that the manufacturer website currently has it on sale for $119 instead of $149.99. Is there a way to submit this for price match online?
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Would Returning/Exchanging a piece of the bundle void the bundle?
I recently ordered the i7-12 gen with the Asus z690-plus motherboard bundle, I had a friend pick up the item and could only see my purchase because of Thanksgiving break. When I looked at the CPU, it was not open and I noticed that there was something that resemble a thermal paste marking. Since I am unable to test the…
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If I drop off my pc early in the day, could it get repaired the same day? Holiday season Dec 2 or 3
I live 4 hours away from the nearest microcenter and I happen to be in town for probably about 12 hours. My cpu has been overheating. At first I reapplied thermal paste but that didn’t change anything. It would be around 40 C idle and when I booted up valorant at the main menu (not even playing just the main menu) it would…
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Delete My Account Via Phone Number
How do I get my account--including Email, Addresses, & Phone #--redacted from MicroCenter? I do not want you folks having my account details
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Sold a broken laptop!
Micro Center sold my brother an open-box razer laptop right before the school year started. Less than a week after he got it, it started having issues and crashing. When he finally got back to town where a micro center is, he took it to be looked at, and they said the Graphics card was broken and asked for a thousand…
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MicroCenter charged me twice for 1 order
I bought 1 CPU in-store. And the next two days, when I check my credit card. There are 2 transactions with the same price as my CPU order. What should I do to correct this problem? p/s: I still have the paper receipt and online receipt.
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Store and website inventory discrepancy on Black Friday
I think Microcenter needs a better system in place during Black Friday with inventory. I just went to NY Flushing store this morning 11/25 for the AMD 7000 series bundle with free memory 6000J362X16FX5. The website states “17 NEW IN STOCK at Flushing Store - Buy In Store” for the memory kit and yet it was sold out at the…
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price protection for 7950x purchase
Hi there! I purchased a 7950x a little less than 2 weeks ago on my microcenter card @ 699. The price has gone down to 573 (see attached). Could you please process a price protection request? Please let me know how to process this. Thanks! Thanks!
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LianLi lancool III Tg black rgb missing motherboard screws
I purchased this tower and the box didn't have any sticker on it saying that it has been previously but after opening it and fitting the motherboard in, I found that I never got the motherboard screws. It seems like I didn't get a whole package of screws from reading the manual. Is there an option where i cam come in…
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Do you extend pick up if the store is closed on one of the days that I was supposed to pick up?
I just noticed that the store is closed tomorrow, and I was supposed to go and pick up my reserved product first in the morning. Also, tomorrow is the final day of my reservation :( So will it extend to Friday, automatically, in this scenario? Thanks.
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Can I get the free RAM bundle with an open-boxed 7950x?
I see that there's an open-boxed AMD R9-7950x CPU in stock these days, and the price is really tempting. However, can I get the free memory bundle that comes with a regular 7950x if I purchase it?
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Does MicroCenter service the Steam Deck?
As far as upgrading (storage, thumbstick replacement, OS and dual boot)?
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What is the usual wait time for in-store pickup orders?
I placed an in-store pickup order a few hours ago, but still have not received an email for it. What is the usual wait time for these orders to be fulfilled?
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Need copy of recent purchase
I need a copy of my receipt from 9/6/22 purchase of Acer Chromebook 14 at the Rockville store in the amount of $211.99. Please let me know what further information you need to obtain a copy. Thank you
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CANT CHECKOUT BECAUSE ERROR, HELP??
I cannot place any reservations due to my cart giving me "ERROR...Try again later" whenever I try to go into it. This occurs both on the phone and on PC. It has been days, more than a week actually that this problem has been going on. I have signed in and out of the account but it does not fix it. I cannot for the life of…
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Do open box items qualify for promotional items?
Asking in general, but specially right now looking at a Radeon 6900 XT video card, found an open box one in my area, wondering if it qualifies for the AMD 2 free games promotion. Thanks!
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order pending
My order has been pending for 5 days but i got the 1-3 days shipping. what’s going on?
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Gpu warranty, and how to get mine fixed/replaced
I have an msi gaming z trio that has had problems since I bought it in January from microcenter. I was wondering with the warranty can I just get a new one or a replacement? The warranty is still valid and through microcenter but the return window has long since expired. Edit: it died, I do not know why but my pc is no…
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Failed SSD: Do I return this to the Tustin store or contact Samsung?
I bought a Samsung SSD 970 EVO Plus 1TB at the Tustin Store on 7/12/21 and it just took a dump. It's failing the device Self-Test and since it was my primary drive I cant boot into windows. My invoice says it has a 5 year warranty. How do I get this replaced? Do I return it to the store in Tustin, CA where I bought it OR…
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Lost my receipt
I had bought a kraken z73 rgb cooler a few months ago and I would like to exchange it because it became defective. I have lost my receipt but bought the protection plan. Is there any way I can get my receipt?
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Receiving multiple people's in-store purchase receipts (Saint Louis Park, MN)
Hi folks, I just wanted to request help with an unusual problem I'm encountering. After making an in-store purchase a week ago, I've been receiving multiple email receipts for products that aren't mine, kind of like the issue in this thread: "Microcenter kept sending me emails about receipts for purchases that weren't done…
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Can I use a prepaid card to make purchases in store?
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I online ordered a new item and picked it up but it was previously used. How to fix?
I don't want to waist another day of driving because someone decided to take a return item and put it back on the self as new instead of used. How can I get a hold of the store manager to make this right? Thanks, David
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Double reserved item
Hello, I recently on the 12th reserved a 12700k + Z690 mobo combo (the one that is free with the CPU purchase). I wasn't able to pick it up this weekend and now there's snow flying! I live over an hour away and probably can't make it by Tuesday, so I reserved another after I noticed they came back in stock. Will this…
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Klarna through Apple Pay
I know the help section discusses Micro Center not allowing Klarna due to the store needing a physical card, but what about through Apple Pay? Klarna now allows virtual cards to be tied to Apple Pay so I wasn’t sure if that was allowed or if it was a strict “no Klarna no matter how you try” kind of rule.
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Black Friday sale items sold out in the first week?
How can I track or be notified if my local microcenter gets more of the ender 3 s1 3d printers? With no rain checks and such short supply ahead of the retail holiday it doesn't seem like much of a deal especially if there are no rainchecks either.
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Can I use a prepaid card to make purchases on this website?
