A client bought a television from the Tustin store over a week ago, but no one has contacted him about delivery. How do we get things moving?
Good afternoon @pscheidt
Thank you for contacting micro center. i am going to be emailing you directly on this to get more information for the purchase of the tv.
I have the same question, with the difference being it has been 3 days since I purchased a TV at the Mayfield Heights, OH store. At what point can I expect someone to contact me regarding delivery? Thank you.
Normally the delivery group should reach out on this within 5 business days of the purchase. There may be some delay due to the crazy storm we're having here in Ohio, but I would expect someone to be reaching out to you soon!
OK, thank you for the response.
Happy to help!
Please let us know if they haven't reached out to you after this period of time!
Today is the 6th business day since I purchased the TV at the Mayfield Heights, OH store on 1/30/2022 and I still have not heard from the delivery group.
Sorry to hear that @sage57
I'll send you a direct email asking for some additional information!
Thank you for your help so far. I did get a phone call on Wednesday at 12:30 that the delivery truck was 10 minutes out, but I was at work at the time and the delivery person said that I would have to be present. They said they would talk to the manager about setting up a delivery time that's more convenient. I tried calling them yesterday, but there was no response and I left a voicemail. Since I haven't heard from anyone yet so far, could you please have them call me again? I was hoping to set up the TV this weekend.
Hi, I was actually just working on your email to me. Sorry for the delay. I went ahead and sent the details directly to store management to look into this for you.
OK, thank you.
You're welcome, please let us know if you have any other questions.
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