Video Card Return Policy Holiday Period

benjy117

I purchased a 6800 XT PowerColor video card from the Dallas location on November 22nd. It is already dead. Soon as GPU clock ramps artifacts happen and system crashes. Put back in my 4 year old trusty 1080 TI Aorus and all good again.

I just chatted with someone online named Phillip T. He stated I could bring the card back for REFUND before Jan 15. I wanted to confirm this BEFORE I drive 4 hours back to the store for this video card I paid double for.

Can someone that is staff please confirm what Phillip stated is true before I make the drive there please?

benjy117

Can someone please confirm this is true please?

benjy117

Ok I spoke to another person in chat whose name is Colin 1-2-2022 12:07 p.m. Colin stated what Phillip said so I will be making the drive. Wish I could contact someone through a land-line before I drove 4 hours. It's a chance I have to make for $1400 dollars. I just want a refund. NOT chancing it again with this card.

TSKevinG

Good afternoon @benjy117

I do apologize for the delay in the response. The information they provide is correct for the return. below is a link with the information for the return policy

https://community.microcenter.com/kb/articles/28-what-is-the-return-policy