Wrong item received

System

This discussion was created from comments split from: Online Order Was Given Wrong Item.

Pooya

Hi, I bought a Pre built Hp Pavilion 3060 rtx i5 but I received a 1650 rtx version of it. it’s been 3 months since I bought it can I still return it? 

Ian

https://community.microcenter.com/discussion/comment/43211#Comment_43211

Hello, I will send you an email so we may collect your purchase information to look into this.

WLewis

(I think this is the right place to put this) I just bought parts for a build, and both the SSD and the CPU cooler were incorrect. The SSD was supposed to be a Samsung 970 NVME, but what was given to me at the store was a Samsung 870 SATA. The CPU cooler was less egregious, as it was the brown version of a Noctua cooler instead of black, but I paid extra for the black color and would like to get the correct type.

EDIT: please ignore comment, issue resolved in-person.