Hello, I will send you an email so we may collect your purchase information to look into this.
(I think this is the right place to put this) I just bought parts for a build, and both the SSD and the CPU cooler were incorrect. The SSD was supposed to be a Samsung 970 NVME, but what was given to me at the store was a Samsung 870 SATA. The CPU cooler was less egregious, as it was the brown version of a Noctua cooler instead of black, but I paid extra for the black color and would like to get the correct type.
EDIT: please ignore comment, issue resolved in-person.
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