Wrong item received

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This discussion was created from comments split from: Online Order Was Given Wrong Item.

Comments

  • Pooya
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    Hi, I bought a Pre built Hp Pavilion 3060 rtx i5 but I received a 1650 rtx version of it. it’s been 3 months since I bought it can I still return it? 
  • Ian
    Ian ✭✭✭✭✭
    Eighth Anniversary 5000 Comments 250 Answers 500 Likes
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    Hello, I will send you an email so we may collect your purchase information to look into this.

  • WLewis
    WLewis
    First Comment
    edited July 2022
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    (I think this is the right place to put this) I just bought parts for a build, and both the SSD and the CPU cooler were incorrect. The SSD was supposed to be a Samsung 970 NVME, but what was given to me at the store was a Samsung 870 SATA. The CPU cooler was less egregious, as it was the brown version of a Noctua cooler instead of black, but I paid extra for the black color and would like to get the correct type.

    EDIT: please ignore comment, issue resolved in-person.

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