Ordered in store and return by mail

exe163

Hi, I ordered a motherboard that ended up not fitting my needs 2 days ago from Tustin Micro Center. I live pretty far from the store so I hope to return the motherboard via mail. I don't see an option to do this even after linking my order to my online account. Could someone help me?

TSKevinG

Good afternoon @exe163

Thank you for contacting micro center. So for the return of an item normally if the item was purchased in store it would not be eligible to be shiipped back as we would only do a mail return for items originally shipped to you. Below is a link for our return policy

https://community.microcenter.com/kb/articles/28-what-is-the-return-policy

exe163

Is there anything that can be worked out? I just bought this and normally for big box retail stores or online stores I can be able to return this with ease, especially when it’s unopened. It’s definitely not viable for me to drive 2+ hours just to get the I them back on the shelves. 

I hate to think that purchasing this board from microcenter was a mistake. 

Ian

https://community.microcenter.com/discussion/comment/43868#Comment_43868

Hello, I will send you an email to collect your purchase details so we can work with the store to see if there are any further options available to you. Please reply to this email so we may look into this further.