Store Reservation Charges FULL amount?

vekspec · September 2022

I'm trying to place a reservation for a SD Card and use my Micro Center charge to pay at store according to your established reservation policy.

https://community.microcenter.com/kb/articles/30-how-to-reserve-an-item-online

We will only place a $1 hold on the credit card you enter online upon placing the reservation. The full payment for the order will still have to be made in-store at the time of pickup.

However the reservation page now states: Please note that your card will be authorized for the total amount. If the order is cancelled, your bank or financial institution determines when the authorization hold will be released and funds made available.

Could you please clarify your reservation policy as there seems to be a discrepancy.

Thanks

JS_MC · September 2022

Hello @vekspec

Sorry for the confusion here! We're testing a new implementation of our reservation system that will allow you to pay for the item in full before arriving at the store and then verify your identity once you reach the store.

It looks like you're shopping in one of our test stores!

Because this is only being tested at a select few stores, we have not yet updated our reservation language across the chain.

I really appreciate you reaching out about this concern though! Please let us know if you have any additional questions or concerns in the future!

vekspec · September 2022

Hello! Thanks for the clarification. I also asked the associate at the pickup section and was informed the same, it’s being tested. That makes sense! Thanks, I got all the products needed and was a great experience! Look forward to coming back!