I am receiving the error thermal runaway. I have contacted the vendor and the alternatives are not acceptable with this new printer.
3D printers can be returned within 15 days of purchase. Please ensure the 3D Printer you're returning is in like-new condition, repackaged in the original box with all packaging, accessories, and materials. Our return policy can always be found on your purchase receipt, order email and website! https://community.microcenter.com/kb/articles/28-what-is-the-return-policy
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