Monitor says no display - Can anyone help me

Jmdevoe

I have the G516 and have been using 2 monitors with no problems (only had the computer 1 week). This morning my monitors went into sleep mode and I can't get the second monitor to display. I have tried unplugging, different cords and even clearing CAPS and nothing has helped. My monitor just keeps saying no signal. I only have them plugged into the video ports (lower ports on computer, I think thats the name).

PowerSpec_MikeW

@Jmdevoe

What like is happening is the GPU is either disabled, or it's throwing a Code 31 error. Right click on the Windows icon on the bottom and go to Device Manager. You should see warning icon on the Radeon 6650 XT under Display Adapters. Easy immediate solution is to install the latest driver from AMD. Now, it's likely the issue will reoccur and there are several ways to fix it while we work with AMD on a permanent solution. Please see this thread: https://community.microcenter.com/discussion/13661/attention-powerspec-g516-other-radeon-rx-6000-series-systems-gpu-driver-issue#latest