PowerSpec G476 (5 mo. old) Crashing at Random
I am apparently having a similar problem to the one posted by Kap0604 last September:
Was there a resolution to this issue? There seems to be no rhyme or reason to when this happens; the display goes black and the computer freezes, and my only option seems to be to shut it down and restart. When it happens, the fans in the PC case crank up, which made me suspect there was an overheating problem. However, it's not with the GPU (NVidia RTX4090); I've been monitoring it and it rarely goes above 70 C even under heavy usage.
Answers
-
We replaced the unit for the customer to get him taken care of quickly. I had the unit shipped back here and we discovered the modular PCIe cable on the PSU had come loose and caused his issues.
Leave a Comment
Categories
- All Categories
- 1 The Blog
- 1 What's Trending
- 7.2K The Community
- 3K General Discussion
- 92 New Members
- 758 Consumer Tech
- 183 Prebuilt PCs and Laptops
- 151 Software
- 28 Audio/Visual
- 48 Networking & Security
- 4 Home Automation
- 5 Digital Photography
- 12 Content Creators
- 27 Hobby Boards & Projects
- 72 3D Printing
- 83 Retro Arcade/Gaming
- 58 All Other Tech
- 258 PowerSpec
- 2.5K Store Information and Policy
- 137 Off Topic
- 33 Community Ideas & Feedback
- 594 Your Completed Builds
- 3.5K Build-Your-Own PC
- 2.5K Help Choosing Parts
- 299 Graphics Cards
- 305 CPUs, Memory, and Motherboards
- 133 Cases and Power Supplies
- 50 Air and Liquid Cooling
- 45 Monitors and Displays
- 87 Peripherals
- 56 All Other Parts
- 58 Featured Categories
We love seeing what our customers build
Submit photos and a description of your PC to our build showcase
Submit NowLooking for a little inspiration?
See other custom PC builds and get some ideas for what can be done
View Build ShowcaseSAME DAY CUSTOM BUILD SERVICE
If You Can Dream it, We Can Build it.
Services starting at $149.99